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    Supermicro Privacy Notice

    Last updated: January 29, 2015.

    Super Micro Computer, Inc. ("us", "we", or "our") operates store.supermicro.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

    We know that you care how information about you is used, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. 

    By visiting the Site, you are accepting the following terms described in this Privacy Notice and the Conditions of Use.

     

    What Personal Information About You Does store.supermicro.com Collect?
    "Personal Information" is information that can be associated with a specific person and could be used to identify that specific person whether from that data or from other information that Supermicro has or is likely to have access to. We do not consider Personal Information to include information that has been made anonymous or aggregated so that it can no longer be used, whether in combination with other information or otherwise, to identify a specific person. 
    We collect Personal Information from you and the devices you use to access or use our Services. Categories of Personal Information we collect include, but are not limited to information: 
    • You give us when you use our Services.
    • We collect automatically when you use our Service.
    • We collect using Cookies, Web Beacons and Similar Technologies.
    • We collect or obtain from other sources.
    Examples/Types of Personal Information we collect:
    • Account Information: Tells Supermicro who you are, how to ship products to you, how to contact you, and billing information.
    • Passwords and IDs: Provides you with access to your profile areas and to protected content.
    • E-mail: Raises and/or responds to questions and to distribute information about Supermicro and its products and services.
    • Transactions: Shows which products and services you have requested.
    • Your feedback and Post-Sale Support: Provides a mechanism for you to request information or support from Supermicro.
     
    What Purpose Does Our Cookies, Web Beacons and Other Similar Technologies Serve?
    Our cookies, web beacons, and similar technologies have different functions. They are either necessary for the functioning of our services, help us improve our performance, give you extra functionalities such as storing ready to checkout items in your shopping cart between your visits, and help us to serve you relevant and targeted ads. We use cookies and similar technologies that only remain on your device for as long as you keep your browser active (session) and cookies and similar technologies that remain on your device for a longer period (persistent). You are free to block, delete, or disable these technologies if your device allows this. You can manage your cookies and your cookie preferences in your browser or device settings. Please, however, note that if you decide to block, delete, or disable our cookies, web beacons or similar technologies, you will not be able to add items to your Shopping Cart, proceed to Checkout page, or use any services provided under store.supermicro.com. Where possible, security measures are set in place to prevent unauthorized access to our cookies and similar technologies. A unique identifier ensures that i) only we and/or our authorized service providers have access to cookie data; and ii) that we and/or our authorized service providers can identify your device. Supermicro may display advertisements from third parties. Third-Party ad-serving companies control what advertisements are shown. These advertising-serving companies may use their own cookies to collect non-personally identifiable information.
    Supermicro does not track Site users over time or across third-party websites; therefore, our Site does not currently respond to Do Not Track (DNT) signals.
     
    How Does store.supermicro.com Use and Retain the Personal Information It Receives?
    Information about you is an important part of our business, and we are not in the business of selling it to others. We use your Personal Information to operate, improve our services, to contact you about your account or our services, and to detect, prevent and mitigate fraudulent or illegal activities only in the ways specified when it is collected. Supermicro will not change the way in which we use our personal information without your consent. Supermicro will retain your Personal Information provided that it is necessary and relevant for our operations; but in no event any longer than is necessary for the purpose for which the Personal Information was collected. In addition, we retain Personal Information to comply with the law, prevent fraud, collect any fees owed, resolve investigation, enforce our Conditions of Use and take other actions permitted or otherwise required by law.

    Disclosing Your Personal Information
    We may disclose your Personal Information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. In addition, we may disclose your Personal Information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy. 
    We may disclose your Personal Information:
    (a)       To the extent that we are required to do so by law;
    (b)       In connection with any ongoing or prospective legal proceedings;
    (c)       In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
    (d)       To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
    (e)       To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
    Except as provided in this policy, we will not provide your Personal Information to third parties.

    How Secure Is Information About You? 
    • The security of your Personal Information is important to us, we protect your information using commercially technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. 
    • We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
    • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

    What About Third-Party Websites? 
    Our Site may provide links to third-party web sites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services. Therefore, we strongly advise you to review the Privacy Policy of every site you visit.

    Which Information Can You Access or Correct?
    Supermicro needs your help in verifying the accuracy of your personal information. Please notify us of any changes to your Personal Information, Account Information, contact information, preferences, etc.
    Supermicro gives you access to a broad range of information about your account including, without limitation, your name, account information, title, phone number(s), address, and/or email address and your interactions with us for the limited purpose of viewing and, in certain cases, correcting or updating that information. Upon your request, we will close your account and remove your Personal Information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We will honor any statutory right you might have to access, modify or erase your Personal Information. You can use the Contact Us link to request access and find out whether any fees may apply, as permitted by law. Where you have a legal right to request access or request the correction of information, we may, in some cases, still withhold that access or decline to correct information, in accordance with applicable law, but will inform you of our reason for doing so.
     
    What Choices Do You Have?
    As described above, you can always choose not to provide your Personal Information, even though it might be needed to make a purchase or to take advantage of such Supermicro features as Your Profile, Wish Lists and Customer Reviews. However, please note that certain features of our Site will not work without routing information and/or essential technical information.

    Children’s Policy?
    Supermicro does not knowingly collect Personal Information from children under the age of 18. If we learn that we possess information from a child under the age of 18, we will delete and remove that information from our systems. If you are under 18, you may use our Site only with the involvement of a parent or guardian.

    Changes To This Privacy Policy
    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.
     
    Contact Us
    If you have questions about Supermicro’s privacy policies and practices, please call us at (408) 503-8000 or e-mail us at webmaster@supermicro.com. If you wish to review or change information gathered about you via a Supermicro Site(s), but do not know how to proceed, please contact us via webmaster@supermicro.com so that we can better assist you.