Shipping Currently Available to USA Addresses Only
Welcome to The Supermicro eStore

    Payments - Frequently Asked Questions (FAQ)





    What Payment methods does Supermicro accept?

    Supermicro eStore accepts Visa, MasterCard, and American Express.


    Does Supermicro charge tax?

    Supermicro charges tax in CA, FL, GA, MA, MD, NJ, NV, TX, UT, and WA.


    Does Supermicro offer tax exempt?

    Yes, Supermicro offers tax exemption. In order to apply for tax exemption, you would need to provide valid certificate. Your tax-exempt request will be processed after we have verified that the certificate is valid.


    Can I remove the tax amount prior to making the purchase so I don’t have to pay tax?

    No, the tax-exempt request will take place after the order has been placed. The tax amount will be refunded to the original form of payment.


    Where do I send my certificate of tax exemption to?

    Please send your relevant certificates to estore-support@supermicro.com.


    How long does the tax-exempt process take?

    It usually takes 7 to 14 business days for the tax amount to return back to your original form of payment.


    May I pay using a check or money order?

    Supermicro eStore does not accept check or money order.


    The price of an item I purchased has dropped prior to shipment. Is it possible to get a refund of the difference?

    Sorry, we do not offer any price guarantees because industry prices change often.


    Does Supermicro charge tax on shipping?

    Supermicro charges tax in shipping in GA, NJ, NV, TX and WA.