No, you may only use one payment type per order.
We offer standard shipping (3-5 business days), expedited shipping (2 business days), and overnight (next business day).
Majority of the orders will ship from California.
If you missed the package delivery, please check with the shipping carrier to arrange for delivery or pickup.
Please verify you’ve received a box for the tracking number associated with your entire order. In rare cases, orders may come in different packages/shipment. Please contact our live chat representative or send us an email through our Contact Us page.
If you need to change the delivery address or recipient’s name after your order has been shipped, please contact our live chat or send us an email through our Contact Us page.
If your package was damaged, tampered or misdelivered with while in transit, please contact our customer service team within 48 hours of delivery. If for some reason your package was lost in transit, please contact our customer service within a week of not receiving the package.
Unfortunately, we do not ship to guests at hotels.
In rare cases, packages are separated and not scanned by Fedex right away. We advise to wait a day or two to see if the status updates. If they don’t arrive within a week, please contact our live chat or send us an email through our Contact Us page.
No, Supermicro only ships on weekdays. If an order was placed on a holiday or during the weekend, it will be shipped on the next available business day.
No, we currently do not offer Saturday delivery. The order would be delivered on Monday as it is the next available business day.
No, Supermicro eStore currently does not accept Will Call.
No, Supermicro currently only ships within the United States.
No, Supermicro does not ship to PO Boxes.
If we cannot ship all the products in one package due to excess weight or quantity, it may ship in multiple packages as a Multiple Package Shipment (MPS). In rare cases, the packages might arrive at different times.