Payment Instructions - Supermicro Business Pay (Net 30)

Step 1: Applying for Supermicro Business Pay (SBP) +

Prerequisite: The company must have been operating for a minimum of two years and maintain a strong credit score.

Contact eStore Support: Contact our Support Team via live chat or email to have the application portal enabled for your account.
Access the Application: Visit the Supermicro Business Pay tab under My Account on our website, click “Apply Now” and follow the instructions in the Customer Signup link.
Complete the Application: Provide your business details, including business name, address, tax ID, and contact information.
Note: Depending on the company credit score or the amount of credit limit requested, we may contact you or your accounting team for additional information such as financial documents or references.

Step 2: Setting Up SBP Account +

Activate Your Account: Once your account is approved, you will receive an email to activate your SBP account .
(Optional) Enable Buyer Access : If the buyer is different from the applicant, navigate to the Users settings and grant your buyer access by adding their email to the SBP account.
(Optional) Link Buyer Email to eStore: Contact our Support Team to activate the SBP for the buyer's eStore account, enabling them to place orders using their existing account under Net 30 terms.
Confirm Payment Terms: Verify that the Net 30 terms are active and linked to the buyer’s account by visiting the SBP tab under My Account on eStore.

Step 3: Placing an Order / Purchasing with a PO +

Add Items to Cart: Browse the website and add desired items to your shopping cart.
Proceed to Checkout: Click the checkout button and complete the shipping details.
Select SBP as Payment Method: Under the payment options, choose "Supermicro Business Pay." You can input your PO number at this step.
Confirm Order: Review your order summary and confirm the purchase.

Step 4: Understanding Net 30 Terms +

Invoice Issuance: An invoice will be generated upon shipment of the order.
Payment Timeline: Payment is due 30 calendar days from the invoice date.
Payment Methods: Pay the invoice only through the online portal or the accepted methods specified in the invoice. Do not use any other payment methods.

Step 5: Managing Your Account +

Track Orders and Payments: Log in to your eStore account to view outstanding invoices and payment history.
Set Payment Reminders: Use the SBP portal to set reminders for upcoming payments.
Contact Support: For assistance, contact our eStore Support Team via live chat or estore-pay@supermicro.com
Note: Late payments may incur fees as per Supermicro Business Pay’s terms and conditions. Ensure your account remains in good standing to continue using Net 30 terms.