Supermicro DataCenter Management Suite Service Key (SFT-DCMS-SVC-KEY)

SFT-DCMS-SVC-KEY is the Supermicro Data Center Management Suite Service Key license. It enables automatic, proactive support by instantly detecting hardware failures and triggering service actions to minimize downtime.

Benefits:

• Maximizes system uptime and business productivity.
• Increases ROI on your IT investments.
• Enhances IT resource planning and team efficiency.
• Provides fast, high-quality onsite support with rapid parts replacement.
• Delivers customized parallel alerts to all relevant stakeholders.
• Includes a dedicated Technical Account Manager for direct, priority service.

Related Software Tools:

Supermicro Server Manager (SSM): Supermicro Server Manager (SSM) provides Service Calls feature to continuously track system health, detect failures and automatically generates service tickets to Supermicro Onsite Service for fast, proactive support. 

SuperServer Automation Assistant (SAA): SuperServer Automation Assistant (SAA) allows user to query system status, detect issues, and automatically generate service tickets in command line (CLI) scripting to Supermicro Onsite Service for proactive support.

Prerequisites:

• SFT-DCMS-SINGLE active on the target nodes.
• Supermicro certified Full System SKUs.
• Supermicro Onsite Service contract with SLA (Service Level Agreement). 

         Reference: https://onsite.supermicro.com/